Privacy Policy

At Royal Park Chandigarh, we are committed to protecting the privacy and security of our prospective clients and visitors. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services, including when you submit your details for lead generation purposes.

1. Information We Collect

We collect the following types of information when you visit our website or engage with our services:

• Personal Information: This includes your name, email address, phone number, event details (such as event type, number of guests, and date), and any other information you provide via forms for the purpose of obtaining a quote or further details about our services.
• Non-Personal Information: This may include browser type, IP address, time zone, and browsing behaviour to improve the user experience on our website.

2. How We Use Your Information

The information you provide will be used for the following purposes:

• To Respond to Your Inquiries: When you submit a request for a quote, event planning details, or other inquiries, we will use the information provided to respond to your requests.
• Marketing and Communication: We may send you marketing messages, special offers, or promotional content if you’ve opted in. You can unsubscribe from these communications at any time.
• Improving Our Services: Non-personal data collected through website analytics helps us understand how users interact with our website, enabling us to enhance the website and services.
• Lead Generation: The information provided will be used for the purpose of generating leads for banquet hall bookings, event management services, and related offerings.

3. Sharing of Information

We do not share your personal information with third parties except in the following situations:

• Service Providers: We may share your data with trusted third-party service providers who assist in operating our website, conducting business, or providing services, but only to the extent necessary for them to perform their functions.
• Legal Requirements: We may disclose your information if required to comply with legal obligations, enforce our site policies, or protect our rights, property, or safety, as well as the safety of others.

4. Security of Information

We take appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to ensure the secure transmission of personal data.
However, please note that no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance the user experience and improve site functionality. Cookies are small text files stored on your device when you visit our website.

• Types of Cookies: We may use session cookies (which expire once you close your browser) and persistent cookies (which remain on your device until you delete them).
• Managing Cookies: You can control the use of cookies through your browser settings, though disabling cookies may affect the functionality of our website.

6. Your Rights

You have the right to:

• Access Your Information: You may request a copy of the personal information we hold about you.
• Correct Your Information: If the information we hold about you is incorrect; you have the right to update or correct it.
• Opt-Out of Marketing Communications: You may opt-out of receiving marketing communications at any time by following the unsubscribe link in the email or contacting us directly.
• Request Deletion: You have the right to request the deletion of your personal information, subject to legal obligations.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to information collected on our website. We are not responsible for the privacy practices or content of third-party sites, and we encourage you to review their privacy policies before submitting any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Privacy Policy will be effective as of the date listed above. We encourage you to review this page periodically to stay informed of any updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Royal Park Chandigarh
Email: royalparkresortschd@gmail.com
Phone: +91-9066421111, 9066049000
Address: NH-21 Chandigarh–Ambala Road, Near Chandigarh Barrier, Zirakpur, Punjab.

This Privacy Policy ensures transparency and compliance with data protection laws, making sure that your visitors feel secure when providing their personal information. Be sure to customize it with your specific contact details and any additional data practices specific to your business.